Terms & Conditions Policy

Have Any Questions? Connect With Us +91 7351009107

Our Terms & Conditions Policy

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000 in India.
In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Bhartiya Gramotthan Sanstha and its affiliates.

These Terms and Conditions along with the Privacy Policy, the Return Policy, Shipping Policy, Cancellation Policy or any other Policy or Statement or Information that may be placed on this website (hereinafter referred to as “Site” or Bhartiya Gramotthan Sanstha or “we” or “our “or “Company”), as modified or amended from time to time, are a binding contract between Bhartiya Gramotthan Sanstha and you (hereinafter referred to as “Terms and Conditions” or “T&C” or “Terms” or “Agreement”). If you visit, use, or shop at the site or any future site operated by the company, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

You (“you” or “End User” or “your” or “Buyer” or “Customer”) by subscribing to or using any of our products or services, you agree that you have read, understood and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.

This T&C is effective upon your subscription and governs the relationship between you and Bhartiya Gramotthan Sanstha including the sale and supply of any Products on the site. If this T&C conflicts with any other document, the T&C will prevail for the purposes of usage of the Site. If you do not agree to be bound by this T&C and the Privacy Policy, you may not use the Site in any way.

The Company reserves the right at all times to discontinue or modify any of our T&C as we deem necessary or desirable without prior notification to you. Such changes may include, among other things, the adding of certain fees or charges. We suggest to you, therefore, that you re-read this important notice containing our T&C from time to time in order that you stay informed as to any such changes. If we make changes to our T&C and you continue to use the Site, you are impliedly agreeing to the T&C expressed therein. Any such deletions or modifications shall be effective immediately upon the Company’s posting thereof. Any use of the Site by User after such notice shall be deemed to constitute acceptance by the User of such modifications.

The Service is not available to minors under the age of 18 or to any users suspended or removed from the system by Bhartiya Gramotthan Sanstha for any reason. Users may not have more than one account. Maintaining more than one account by a user shall amount to fraudulent act on part of the user and attract actions against such users. Additionally, users are prohibited from selling, trading, or otherwise transferring your Bhartiya Gramotthan Sanstha account to another party. If you do not qualify, you may not use the Service or the Site.

The Company owns no responsibility in any manner over any dispute arising out of transactions by any third party using your account/e-mail provided by you to the Company or payments made by your credit card by any third party.

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Bhartiya Gramotthan Sanstha has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Bhartiya Gramotthan Sanstha has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password including cases when it is being used by any of your family members, friends or relatives, whether a minor or an adult. You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by the Company. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Bhartiya Gramotthan Sanstha immediately of any unauthorized use of your account or any other breach of security. Bhartiya Gramotthan Sanstha reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

2. Limited User :- The User agrees and undertakes not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that prior written permission of Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

3. User Conduct and Rules :- You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
conduct or forward surveys, contests, pyramid schemes or chain letters
download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
violate any applicable laws or regulations for the time being in force in or outside India; and violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

4. User Warranty and Representation :- The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”)

5. Exactness Not Guaranteed :- Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website might actually depend on the size you ordered for. Also the colour of the end product may vary as those compared to the one on the website, which could only be because of the screen settings on your website.

6. Intellectual Property Rights :- Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) owns all Intellectual Property Rights to and into the Website. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) without obtaining authorization from Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”).

7. Links to Third Party Sites :- The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) or the Website and Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) is not responsible for the contents of any Linked Site. Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

8. Disclaimer of Warranties/Limitation of Liability :- Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) has endeavored to ensure that all the information on the Website is correct, but Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting there from.
Neither shall Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services. Further, Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) control.
The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

9. Indemnification :- You agree to indemnify, defend and hold harmless Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

10. Pricing :- Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) discretion.

11. Shipping :- Title and risk of loss for all products ordered by you shall pass on to you upon Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) shipment to the shipping carrier. For international orders, shipping charges may differ according to location of deliver and weight of the item/s to be shipped.

12. Termination :- Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically. If you or Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) terminates your use of the Website or any Service, Okhai.com may delete any content or other materials relating to your use of the Service and Okhai.com will have no liability to you or any third party for doing so. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

12. Governing Law :- These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Rishikesh, Dehradun, Uttarakhand.

13. Severability :- If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

14. Report Abuse :- As per these Terms, users are solely responsible for every content posted on the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to geetachandola@bgsuttarakhand.org.in

15. Introduction to Bhartiya Gramotthan Sanstha :- Our mission is to curate beautifully handcrafted products from across the globe. We preserve the traditional art of India handed down to us by our ancestors, helping our talented artisans gain global recognition through the products that can be used on a daily basis in the urban market. Our vision is to be an International Brand synonym to craft. We are well on our way with a solemn goal to provide economic upliftment of the rural artisans that are involved in preserving the heritage of the handicrafts industry in India.
Bhartiya Gramotthan Sanstha (“Website : www.bgsuttarakhand.org.in”) is an Internet based content and e-commerce portal, a company incorporated under the laws of India. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Bhartiya Gramotthan Sanstha at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). The products can be purchased through the Website through various methods of payments offered. The purchase of products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented byBGS product specific conditions, which may be displayed on the webpage of that product.

“Bhartiya Gramotthan Sanstha” is a registered trade mark.
PAN Number :- AAATB6666M
GST Registration Number :- 05AAATB6666M1ZF
Society Registration Certificate Number :- RENEW102020002240
Document 12A Certificate

  • Document Identification Number AAATB6666ME2000301
  • Application Number 527630290170921
  • Unique Registration Number AAATB6666ME20003


Phone Number : 0135-2433658, 7351009107, 9411571947
Working Hours : 9:30 – 18:30 pm
Email Id: geetachandola@bgsuttarakhand.org.in
Address: Gramotthan Bhawan Upper Road Dhalwala (Rishikesh) Tehri Garhwal, Uttrakhand 249201